Privacy Policy

Text Me Phone

Effective date: September 5, 2026  ·  Operated by Alexandru Baciu

In short

1

Scope of This Policy

This Privacy Policy explains how Alexandru Baciu ("we," "us," "our") collects, uses, shares, and protects information in connection with the Text Me Phone mobile application (the "App"), which lets you obtain a second, virtual phone number to make and receive calls and send and receive text messages.

By downloading, installing, or using the App, you agree to the practices described here. If you don't agree, please don't use the App. Where the EU General Data Protection Regulation ("GDPR") applies, Alexandru Baciu is the data controller for your personal data.

2

Data We Collect

Provided by you: your email address (and, where local number-activation rules require it, your name and address); payment confirmation details when you buy a number, credits, or a subscription (processed via Apple / RevenueCat — full card data never touches our servers); anything you send us through customer support.

Generated by your use of the App: your assigned virtual number(s), in-app contact list, call logs (numbers, duration, timestamps), messaging logs (numbers, timestamps, delivery status), and the actual content of messages you send and receive. If you use call recording, the audio you create is also collected — you are solely responsible for getting any consent required by law before recording a call (see Section 12 and our Terms of Use).

Collected automatically: device model and OS version, device/advertising identifiers, IP address, carrier, language/time-zone, coarse location inferred from IP or SIM country, plus crash reports and feature-usage analytics via the tools listed in Section 5.

From third parties: limited operational data from our infrastructure and payment providers as needed to run the service.

3

Why We Use Your Information

We do not sell your personal information.

4

Legal Bases (EEA/UK Users)

We process personal data under: contract performance (running the App), legal obligation, our legitimate interests (fraud prevention, service improvement — balanced against your rights), and, where required, your consent (e.g., certain analytics/marketing).

5

Our Service Providers

We work with the following providers to deliver the App. Each is contractually limited to using your data only for the purpose listed.

Twilio Inc.
Call routing, SMS/MMS delivery, and automated content screening for fraud/abuse prevention
Amazon Web Services, Inc.
Cloud hosting and data storage
U.S.A. (entity HQ)Privacy policy ↗
Cloudflare, Inc. and its subsidiaries
Network security, content delivery, DDoS protection
U.S.A. (entity HQ)Privacy policy ↗
Apple Inc.
In-app purchase processing and app distribution
U.S.A. (entity HQ)Privacy policy ↗
RevenueCat, Inc.
Subscription and in-app purchase management
U.S.A. (entity HQ)Privacy policy ↗
OpenAI, L.L.C. and its affiliates
AI-powered content management and moderation tool, used to help verify message content complies with applicable law and our messaging rules (Section 12)
U.S.A. (entity HQ)Privacy policy ↗
Amplitude Inc.
Product analytics
U.S.A. (entity HQ)Privacy policy ↗
Branch Metrics, Inc.
Attribution and deep-linking analytics
U.S.A. (entity HQ)Privacy policy ↗
AppsFlyer Inc., AppsFlyer Ltd. and affiliates
Marketing attribution analytics
U.S.A. / Israel (entity HQ)Privacy policy ↗
"Entity HQ" is where a provider is legally established — not necessarily where your data is physically stored or processed, which can span multiple countries. See Section 7.

We may also disclose information if required by law or legal process; if we believe in good faith it's necessary to protect our rights, your safety, or to investigate fraud or a Terms of Use violation; or in connection with a merger, acquisition, or asset sale (with notice to you of any resulting change).

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Content Monitoring & AI Moderation

Because delivering your calls and messages depends on third-party infrastructure, please note:

7

Cross-Border Data Transfers

We operate internationally, so your data may be processed in countries other than your own, some of which may offer a different level of data protection than your home country. Where required, we use appropriate safeguards (such as standard contractual clauses) for these transfers.

8

Data Retention

We keep personal data only as long as needed to run the App and meet our legal, accounting, and anti-fraud obligations. Records tied to a suspected Section 12 violation may be kept even after account deletion, to the extent the law allows or requires.

9

Age & Eligibility

Text Me Phone is for users 18 and older. It is not directed at children, and we do not knowingly collect personal data from anyone under 18. If we learn we've done so without proper consent, we'll delete it promptly — contact us if you believe this has happened.

10

Your Privacy Rights

Depending on where you live, you may be able to: access the data we hold about you; correct inaccuracies; request deletion; object to or restrict certain processing; get a portable copy of your data; or withdraw consent where processing relies on it. Residents of California and other U.S. states with comprehensive privacy laws may have additional rights (e.g., to know, delete, and opt out of certain sharing) — we don't sell personal data, so there is nothing to opt out of on that front.

To exercise any right, contact us (Section 15). We may verify your identity first, and will respond within the timeframe the law requires.

11

Security

We use reasonable technical and organizational safeguards to protect your data, but no system is 100% secure and we can't guarantee absolute protection. If a security incident affects your data, we'll notify you as required by law.

12

Acceptable Use & Your Legal Responsibility

Text Me Phone is for legitimate person-to-person communication only — your own personal or individual professional conversations. Automated, application-to-person (A2P), bulk, or mass-marketing use is not permitted. The App must never be used for anything unlawful, fraudulent, or abusive, and you are personally responsible for how you use it.

By using the App you agree you will not use your number, calls, or messages to commit fraud, scams, phishing, or impersonation; harass, threaten, or stalk anyone; send spam; abuse calling volume or duration; evade content filters; spoof your identity; exceed reasonable account limits per device; or otherwise break telecom, consumer-protection, or data-protection law. We monitor activity to check compliance with the detailed rules below.

Account rules ›

You may not run an excessive number of App accounts on one device beyond reasonable personal use, and you may not repeatedly delete and re-register accounts to re-claim new-user benefits ("account cycling"). We don't publish the exact threshold we use to detect this, for the same reason described below regarding calling-abuse detection. Violating either rule can result in blocking of the account(s), device, and any assigned numbers.

Calling rules ›

Prohibited practices include volumetric call abuse (unreasonably high call volume to or from a number, or to many numbers, in a short window), high-velocity call sequences (rapid successive calls with little or no gap), excessive call duration patterns, and exceeding our fair-usage cap.

We detect these using internal thresholds and detection logic ("Enforcement Metrics") that we keep confidential — publishing them would simply hand bad actors a way to engineer around our fraud controls, at the expense of everyone else's service quality. Whether a violation occurred is determined at our sole discretion.

Consequences typically include blocking the account and device, forfeiting the assigned number(s), and ending calling/messaging access. A first, minor violation may instead get a temporary suspension at our discretion; repeat violations get the full response.

Messaging content rules ›

You may not send messages containing, among other things: spam or near-duplicate bulk content; high-risk financial offers (crypto, payday loans), debt-collection or "get rich quick" schemes; illegal-substance content (varies by jurisdiction, including cannabis/CBD where illegal locally); non-OTC prescription drug offers or gambling promotions; sex/hate/alcohol/firearms/tobacco ("S.H.A.F.T.") content; filter-evasion tricks (leetspoken text, spreading messages across numbers); risky shortened links; fraud, phishing, malware, harassment, defamation, sexual content, or human-trafficking material; or anything else illegal, harmful, or that hides its true origin. This list illustrates, not limits, what's prohibited — and your messages must also satisfy our infrastructure providers' own acceptable-use rules.

Consent: you need the recipient's consent to message them. A message they send you first counts as consent for that conversation. Consent can also come from an existing relationship where they gave you their number for a related purpose (booking confirmations, order updates, one-time codes). For personal contacts, verbal consent is enough, as long as they haven't asked you to stop.

No spoofing: don't misrepresent who you are, or use your number/content to make a recipient think you're someone else.

Think your account was blocked by mistake? Contact us (Section 15) and we'll take a look.

You are personally and solely responsible for everything you send, receive, or facilitate through the App. We don't monitor, endorse, or vouch for the legality of your conduct. Violating this Section can mean immediate suspension or termination, loss of any unused balance or number, and disclosure of your information to law enforcement or affected parties without notice. Full rules and obligations also appear in our Terms of Use, which this Policy is part of.

13

Cookies & Similar Technologies

The App and any related web pages may use cookies, SDKs, or similar tools for analytics and functionality. Manage tracking permissions in your device settings (iOS Settings → Privacy & Security → Tracking).

14

Updates to This Policy

We may update this Policy from time to time. Material changes will be posted in the App or communicated by other reasonable means, with the effective date above updated accordingly. Continuing to use the App after changes take effect means you accept the update.

15

Contact Us

Questions about this Policy, or want to exercise a privacy right? Reach us at:

support@textmephone.com